If you would like to contact us then please use the form below or email us at events@activetrainingworld.co.uk. We try to respond to all emails within 24 hours but please allow addtional time at the weekends when we are often busy organising events.
Please have a quick read below and see our FAQ page before getting in touch!
Online entry questions
ActiveTrainingWorld do not organise all of the events on our website. For some of the events we are only providing an online entry service. On our EVENTS LISTING PAGE there is a list of all events. Please check the event details to ensure you direct your enquiry to the correct event organiser. Your query will be answered a lot quicker if you contact the organiser directly.
Refunds & Transfers
Active Training World does not offer refunds, transfers or deferrals for this event or any events listed on the website. If you are unable to attend due to illness, injury, family bereavement or jury service, you will only be eligible for a transfer or credit note on production of official evidence: Positive Covid-19 test result, Doctor’s note or equivalent.
Confirmation Emails
Confirmation emails are sent out automatically following each booking. If you haven’t received our confirmation email then please check your spam folder before contacting us. If the email did go into your spam folder then please add us to your safe list so you don’t miss out on future emails about the race.
